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Williams Industrial Hydraulics Product Quality Line Overview Interchangability Order Info Warranty

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Ordering Info

Thank you for shopping our selection of the highest quality hydraulic tools. We do our best to sell only items our suppliers have in stock. On the rare occasion that an item is not available, we will contact you to see if you would like us to cancel your order.

All prices shown on the website are valid for purchases at that time. We reserve the right to change our prices at any time.

Shipping

We process orders within 1 to 3 business days and will send your order via UPS. Please note that our largest jacks and pumps exceed UPS weight limits and shipping details would need to be arranged through a LTL freight company. Those items will require you to contact us to arrange for a quote or to use your own preferred freight company for delivery.

Refunds are available if your item is returned within 30 days. We will refund only the price of the item purchased excluding any shipping or handling charges. An exception to this would be if a defective product was sent to you in error. See our Returns page for more information and request form for a return authorization.

International Orders

We will ship orders to international customers using UPS methods. The method available will vary by country. Any additional duties or fees assessed by your country or customs department will be the responsibility of the customer.

In some situations, our carrier may not ship to select international destinations, so we have partnered with MyUS.com to help us serve all international customers. MyUS.com is a unique package forwarding service that offers a more cost effective solution for shipping anywhere in the world. Learn more about MyUS and ProTorqueTools.

Customer agrees to all these policies when he or she places an order.

To contact the Your Tool Pro customer service team, click here to send us a question.

Returns

Returns for non-damaged merchandise will be accepted within 30 days of purchase. The item must be in new condition and be accompanied by a return authorization code. We will credit the price of the item ordered after receiving your return. See our Returns page for more information and request form for a return authorization code. You can return the item to us at the address provided on your return authorization.

Contact Us

If you have any questions or comments, please feel free to contact us at:
 

Pro Hydraulic Tools
Your Tool Pro, LLC
1123 Zonolite Road, Suite3
Atlanta, GA 30306
678-253-1130
customerservice@prohydraulictools.com


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